Shipping Policy

At Que Joyitas, we believe that the journey of receiving your purchase should be as delightful as the product itself. We have carefully crafted our shipping policy to ensure a seamless and enchanting experience for our esteemed customers.

 

Here are the key details you need to know:

• All orders are processed and packed Monday to Friday within 3 to 15 days of placement, excluding weekends and public holidays.
• A tracking number will be sent to your email address.
• We ship exclusively to United States and Puerto Rico.
• During the shipping process, your order may arrive in multiple packages. This is done to ensure the safety and security of your items, as well as to expedite the delivery process.

 

INSUFFICIENT OR INCORRECT SHIPPING ADDRESS:

In the event that a package was not delivered because of an incorrect address, additional shipping fees will apply to reship your package. Que Joyitas is not responsible for items shipped to an incorrect address.

 

QUE JOYITAS IS NOT RESPONSIBLE FOR:

• Carrier shipping delays.
• International duties and customs charges.
• Lost in transit, damaged or marked delivered items.
• Incorrect address.

 

If you have any questions or concerns regarding our Shipping Policy, our dedicated customer service team is here to assist you. Please feel free to reach out to us at info@quejoyitas.shop, and we will be delighted to provide you with the information you need.

Thank you for choosing Que Joyitas. We appreciate your trust in us and look forward to delivering a truly exceptional shopping experience.